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Provides support, installation, and maintenance for University data infrastructure.

• Builds, configures, analyzes, installs, maintains and resolves problems associated local area network, wide area network and wireless network equipment to support connectivity for data, voice over Internet protocol telephones, and digital services for several areas across various campus locations.
• Supports faculty, staff and students with their telephone and data services.
• Analyzes wired and wireless data service issues to ensure reliable connectivity.
• Monitors trouble ticket system to ensure issues are resolved in a timely fashion.
• Maintains, locates, and documents indoor, outdoor, area and underground infrastructure for several areas across various campus locations.
• Ensure system documentation complies with University standards and industry best practices.
• Monitors system performance to minimize downtime.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution, or equivalent combination of education and experience.

• Some relevant experience.
• Experience with data infrastructure.

Moderate work occasionally working in difficult position or with physical demands such as continuously lifting or moving materials from 25 to 50 pounds and occasionally lifting or moving materials greater than 50 pounds.

Work is performed with exposure to any number of elements which may occasionally require some precautions such as safety glasses, protective clothing, ear protection, etc.

Revised: 2022-08-31