Alumna鈥檚 HBO documentary shines light on medical errors

Contact: Kayla Lambert
January 9, 2024

LOS ANGELES, Cali.鈥擨n the aftermath of a harrowing family medical crisis, Margo (Towe) Burrows, an alumna of 蜜桃社区 Michigan University's School of Communication, unexpectedly found herself on a new career trajectory. When her mother-in-law fell into a coma following what was supposed to be a routine partial hip replacement surgery, Burrows embarked on a fervent ten-year-long quest to uncover critical medical errors in pursuit of justice.

This journey led to the creation of 鈥淏LEED OUT,鈥 an award-winning, critically acclaimed HBO documentary chronicling Steve Burrows' mother, Judie, within a healthcare system that, in their eyes, 鈥渄idn鈥檛 care.鈥 The Burrows dedicated themselves to seeking accountability, transparency and justice for Judie. Along the way, the couple discovered that medical error stands as a leading cause of death in America, motivating them to persist even when disheartened. Margo Burrows served as the producer of this documentary. 

鈥淔or almost anyone who sees this film, it touches on different parts for different people, but there鈥檚 a common theme of family dynamics and the devastation of a family after medical crises,鈥 says Burrows. 鈥淚t鈥檚 really the knowledge that by bringing to light the damage that was done to us and to my mother-in-law, we can help others. That鈥檚 been huge for both of us.鈥

Image
The poster for "BLEED OUT."

Initially a video diary, the film develops into an exploration of the state of healthcare in America. Over the course of a decade, the film employs various footage sources such as archives, real-life scenarios, hidden cameras, legal proceedings and interviews involving professionals and family members.

Since its release in 2018, the documentary has received rave reviews regarding its topic and execution. It was declared the winner of Best Feature Documentary and Best Medical and Health Reporting awards at the Los Angeles Press Club and was the New York Times鈥 critic鈥檚 pick. It has an 81% on IMDB and earned an 86% on Rotten Tomatoes. 

鈥淲e've had overwhelmingly positive responses,鈥 says Burrows. 鈥淚t鈥檚 been so life affirming.鈥 

The film and its crew recently had the opportunity to share the stage with former President Bill Clinton at the Patient Safety Movement Foundations 10th Anniversary Summit in California. Soon after, they were invited to screen 鈥淏LEED OUT鈥 for the World Health Organization in Geneva, Switzerland next year. A White House screening of the film is also in the works. 

鈥淚t鈥檚 a little nerve wracking, but it's exciting,鈥 says Burrows. 鈥淚 mean, our time working on the film is gonna make an impact worldwide. That's pretty huge.鈥 

Burrows鈥 goal with the film was to emphasize to the medical field the importance of their responsibility for their patients. One aspect of the response to the film that surprised Burrows was the response from the medical field itself. 

鈥淚t's almost uniform that whenever medical professionals see the film, they get outraged,鈥 says Burrows. 鈥淎nd then they apologize for what the medical profession has done. Doctors have told us that this will forever change the way that they view their patients and that just means so much to us. Dr. David Mayer of the MedStar Institute of Quality and Safety declared, 'This film is literally saving lives.' How many films get to do that?"

This isn鈥檛 the end of Burrows鈥 producing career. Now that her eyes are open to the issue at hand, she intends to continue speaking out on the issue with her husband in the form of media. 

鈥淲e鈥檙e hoping to develop a television series sharing similar stories,鈥 says Burrows. 鈥淲e're trying to show the good and the bad, you know, the whole spectrum of things. Because we are all patients. We're all gonna go through the healthcare system one way or another.鈥 

The Burrowses are also working on a movie that explores some of the same issues from a very different viewpoint. They are also hoping to produce a script Steve recently completed鈥攁 comedy that is just plain fun.

For Burrows and her husband, the 鈥淏LEED OUT鈥 project meant the world. Seeing it succeed and feeling it inspire both herself and others has been unlike anything she has experienced before. 

鈥淪teve and I don't have any children, so it's like these projects are kind of our babies, right?鈥 says Burrows. 鈥淜nowing that there are things out there that are part of us makes us feel alive.鈥 

"BLEED OUT" is available to stream on HBO Max.

For more 蜜桃社区 news, arts and events, visit 蜜桃社区 News online.