Information Technology

Help Desk Hours:

Walk-in and telephone support at the CHHS help desk will be available Monday through Friday, 7:30 a.m. to 6 p.m. Outside of these hours, leave a message at (269) 387-7309, email us at chhs-helpdesk@wmich.edu, or  on go.wmich.edu. Your support issue will be addressed the next business day.

Contact

CHHS IT Staff

Joshua Enos

Director of IT

Nathan Wollensak

Network Administrator

Elizabeth Kowalski

Administrative Assistant II

Employee changes

Are you onboarding a new employee? Is an employee separating from 蜜桃社区? Use this form to set up IT support related to new and departing employees.

Technology purchase request

You must use the standardized purchase request process to purchase a new computer, tech accessories, or software. One submission per job description or grant request.

Report a problem

If you have a technology or an AV facility issue, please complete the problem report below.  This link is now routed to the IT Direct Service Management System to better process and manage work orders.

 Request a room

Request your room as early as possible, at least five days before your event/activity. Use this form to reserve space in the building and request IT support for your event.

Request space at CHHS

Computer labs

All CHHS computer labs offer standard software. Special software in each lab is listed in the table below.

Instructional computer lab for courses taught by CHHS faculty. Workstations include SAS and SPSS.

  • Software includes: MatLab, SAS, Citrix (Epic Training).

For hours and other service information please visit the Study Hub page.

  • Software includes: MatLab, ZoomText, JAWS, Kurzweill, Soothsayer, Rosetta Stone (Spanish), Dragon Naturally Speaking, SmartNav, Smart Casamba.
  • 50 PCs (Windows 10)

This lab is open to all 蜜桃社区 students who have clinical hours in the 蜜桃社区 Unified Clinics. It is located in Kalamazoo Center for Medical Studies room 3068

  • 7 PCs (Windows 10)
  • 1 iMac (Mac OS X)

Standard Software

  • Microsoft Office Word, Excel, PowerPoint Access, Publisher, OneNote
  • Write N Cite
  • PDF Creator
  • Adobe Reader
  • Adobe Creative Cloud Suite (select tagged systems)
  • Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • SPSS
  • Alvin
  • SALT
  • Citrix
  • Visual Paradigm
  • Vocal Tract Lab
  • Perky Duck
  • Visual Health Information PC Kits (VHI PC Kits)